Our housing auto-response tool asks a small number of questions about your housing circumstances to help provide relevant information and direct you towards appropriate services and resources.
The tool is designed so that you do not need to provide your name, address, telephone number or other information that directly identifies you. Please do not enter personally identifying information when using the service.
We use anonymous or aggregated information about how people use the tool, including the answers selected, journeys completed and where users leave the process, to understand housing needs, evaluate the service and improve the information and pathways provided.
The tool provides information and signposting and does not replace a formal homelessness assessment or decision by Luton Council.