Help with housing or homelessness
Housing problems can feel urgent and overwhelming. if you are homeless or worried about becoming homeless, the Local Authority Housing Options Service is here to help you explore practical solutions.
We may not be able to provide a council home to everyone who contacts us. Demand for social housing in Luton is extremely high, and larger homes rarely become available.
For most households, the quickest and most realistic way to secure accommodation is through the private rented sector.
Our focus is simple:
Help you find and secure a home that you can afford and sustain.
Housing Support Assistant
Our online assistant can help you explore your housing options and find the right support for your circumstances.
It’s never too early to seek support or see what your options are.
Keep your conversations private. Supported by the council.
Read our Disclaimer PolicyHelp with Housing Option
If you’re in housing need
We can help you understand your options and what support may be available.
At risk of losing your home
Advice and support to help you stay in your home.
We can help you with
Personal support
We’ll help you explore your options and get the right advice.
Practical solutions
We help you find affordable and sustainable housing.
Tailored to you
Advice and support that’s specific to your circumstances.
Confidential
Your information is safe and your chat is completely private.
Independent Housing Advice
You can also contact specialist housing advice organisations:
They can provide additional housing advice and advocacy support.
Contact the Local Authority Housing Options Service
If you already have an open housing assistance application, contact your Housing Solutions Officer directly.
If you are homeless or at risk of homelessness, complete the housing advice enquiry form below.
If you need help completing the form, email us or visit our website.
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Are you single and need housing support?
Not sure if you can get support?
Try our quick checker to see what support is available for you!
Eligibility CheckerHousing problems can feel urgent and overwhelming. If you are homeless or worried about becoming homeless, the Local Authority Housing Options Service is here to help you explore practical solutions.
We may not be able to provide a council home to everyone who contacts us. Demand for social housing in Luton is extremely high, and larger homes rarely become available.
For most households, the quickest and most realistic way to secure accommodation is through the private rented sector.
Our focus is simple:
Help you find and secure a home that you can afford and sustain.
You May Be Homeless If:
You do not need to be sleeping on the streets to receive support.
You may be homeless or at risk if you are:
- At risk of losing your home
- Asked to leave by friends or family
- Facing eviction
- Staying somewhere temporarily
- Living in accommodation that is unsafe or in very poor condition
If you have received notice from your landlord, remain in your current home if it is safe to do so and you have nowhere else to go. Contact us before making any decisions.
Ask for assistance online via our housing advice form
Finding Your Own Home
In Luton, waiting for a council or housing association property can take many years. Because of this, the private rented sector is often the fastest route to securing accommodation.
The Local Authority Housing Options Service can support you to find your own home by:
- Checking you are receiving the correct benefits
- Helping you understand what rent is affordable
- Supporting you to approach landlords
- Offering financial assistance through the Find Your Own Home scheme (subject to assessment)
Financial support may include:
- Rent in advance
- Deposit support
- Help with shortfalls
- Landlord incentives
Be Realistic. Be Prepared. Be Proactive.
The housing market is competitive. Being prepared increases your chances of success.
We strongly encourage you to:
- Download the guides below
- Check what you can afford
- Start searching early
- Consider widening your search area
Expanding your search beyond central Luton can increase availability and affordability.
The downloadable PDFs include practical step-by-step guidance to help you secure and sustain a tenancy.
Independent Housing Advice
You can also contact specialist housing advice organisations:
They can provide additional housing advice and advocacy support.
Contact the Local Authority Housing Options Service
If you already have an open housing assistance application, contact your Housing Solutions Officer directly.
Email: homelessprevention@luton.gov.uk
Call: 01582 546630
If you are homeless or at risk of homelessness, complete the housing advice enquiry form below.
If you need help completing the form, call 01582 510371.
You can also ask for assistance online via our housing advice form.
