Help to pay energy bills
Your energy supplier can help if you are having difficulties with your gas and electric bills. You can get other grants and benefits too. Your options will depend on your situation.
If you’re struggling to pay for energy or think you may get into difficulty, contact your supplier through Ofgem.
Help from suppliers
Many energy companies offer schemes or grants to help with home heating and energy costs. For example, by making your home more energy-efficient or offering free boiler checks and upgrades. You do not have to be a customer to join some of these schemes.
Citizens Advice lists grants some larger suppliers offer.
Tips and advice on how to save money on your energy bills on the National CitA website
Citizens Advice also has a range of useful guides and information, including one about getting help with paying energy bills.
All energy suppliers and network operators keep a Priority Services Register. This is a free service to make sure that extra help is available for people in vulnerable situations.
You can register if you are of pension age, have a disability or medical condition, are pregnant or have young children.
Visit the Ofgem website to find out more about the Priority Services Register and who is eligible.
Help from the government
You might qualify for the:
- Winter Fuel Payment– for people born on or before 25 September 1957.
- Cold Weather Payment– a payment for every 7 days of very cold weather (below freezing) between November and March.
- Warm Home Discount– a discount for some people getting Pension Credit or some people in low-income households.
You can find further government support such as the energy price guarantee, warm home discount and the help to heat scheme. Read more about how you can get help with your energy bills.
