Help with broadband & phone packages

Social tariffs

If you’re having difficulty paying for phone or broadband you should speak to your provider.

Some broadband providers offer cheaper broadband and phone packages (called ‘social tariffs’) for people claiming Universal Credit, Pension Credit and other benefits.

Broadband social tariffs are delivered in the same way as normal packages, just at a lower price.

For a list of available tariffs and to find out if you’re eligible, visit the Ofcom website.